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Limited WAPA Business Services Friday-Sunday

Water and Power Authority

The Virgin Islands Water and Power Authority advises customers that its online payment services platform will be temporarily unavailable from 4 p.m. on Friday, June 5 through 8 a.m. on Monday, June 8, due to scheduled system maintenance.

Virgin Islands Water and Power Authority

During this maintenance window, customers will be unable to make electronic payments through the WAPA website, phone or kiosks.

In addition, the Sunny Isles Business Office on St. Croix will have limited service on Friday, June 5 to accommodate staff participation in an employee health event.

The Sunny Isles Business Office will be open from 7:30 a.m. to 2 p.m., providing cashier services only. No in-person customer service or account support will be available. Customers seeking customer support assistance may contact WAPA by phone at (340) 773-2250 (Option 5) or via email at customer.service@viwapa.vi.


Regular operations at the Sunny Isles Business Office will resume on Monday, June 8.

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