Frederiksted Health Care Inc. has announced three of its locations have been designated as Patient Centered Medical Homes by the National Committee on Quality Assurance. The Ingeborg Nesbitt, Mid Island and North Shore locations received this designation in early June indicating that the services they provided focus on patients and their needs by demonstrating compliance with core principles of primary care.
These principles include team-based care, management of patients, patient-centered access and continuity, care management and support, care coordination and quality improvement.
Frederiksted Health Care began the transformation to a Patient Center Medical Home shortly before the COVID-19 pandemic impacted operations.
“The past year has been the largest challenge of my professional career,” said Masserae Sprauve Webster, CEO of Frederiksted Health Care. “The COVID-19 pandemic changed the way we approached health care and challenged us to find new ways to provide care while keeping our patients and staff from COVID-19 transmission. Through it all, our staff continued to work on transition to the Patient Centered Medical Home model of care and our receipt of this designation is a testament to their dedication and work ethic.”
Getting a Patient Centered Medical Home designation fulfills part of the five-year strategic plan set by the Board of Directors of Frederiksted Health Care in 2018. “The board of directors identified the need to strengthen operations through a focus on quality improvement and formal recognition by an accrediting body. Patient Centered Medical Home designation affirms our commitment to provide high quality health care services and improve patient experiences, health outcomes and patient safety,” said John Abramson Jr., chair of the board of directors.
Frederiksted Health Care expects to see over 11,000 unduplicated patients in 2021 and provides medical, dental and behavioral health services at six locations on St. Croix, including the most recently opened health center, the Lena Schulterbrandt Community Health Center located at Sunshine Mall. Services are provided through an integrated, team-based approach without regard to ability to pay.