75.7 F
Charlotte Amalie
Monday, December 5, 2022
HomeNewsLocal governmentSNAP EBT Card Glitch Impacting Plaza West

SNAP EBT Card Glitch Impacting Plaza West

Supplemental Nutrition Assistance Program

The Department of Human Services (DHS), Division of Family Assistance, is alerting all Supplemental Nutrition Assistance Program (SNAP) EBT card holders about an electronic glitch in the federal system. At this time, the glitch seems to only be affecting acceptance of the cards at Plaza West on St. Croix.

Commissioner Causey-Gomez contacted the federal office and Plaza West to help resolve the issue. She received confirmation from the federal office that the issue will be resolved tomorrow, which is Saturday, March 14.

Human Services advises EBT customers with questions to contact Plaza West at 719-1870. The Department of Human Services is not directly involved with the EBT Vendor process; however, DHS has been making every effort to help resolve this issue.

The Department of Human Services is committed to providing social services that will enhance the quality of life for individuals and families with diverse needs.

Print Friendly, PDF & Email
Keeping our community informed is our top priority.
If you have a news tip to share, please call or text us at 340-228-8784.




Support local + independent journalism in the U.S. Virgin Islands

Unlike many news organizations, we haven't put up a paywall – we want to keep our journalism as accessible as we can. Our independent journalism costs time, money and hard work to keep you informed, but we do it because we believe that it matters. We know that informed communities are empowered ones. If you appreciate our reporting and want to help make our future more secure, please consider donating.