JFL Implements Veterans Honor Program

On Monday, the executive management and staff of Gov. Juan F. Luis Hospital and Medical Center (JFL) announced the implementation of the first phase of Code Red White and Blue, a new practice at the hospital to recognize U.S. veterans who are patients or employees of the medical center. 

As part of the process, JFL patients will be asked at registration if they are veterans and if it is okay to recognize them during their stay.  Their file would be notated in several areas, and a flag sticker will be placed on the patient’s file.  JFL staff will then be encouraged to thank the patient veteran for their service whenever they are with that patient.  The program will also recognize JFL employees who currently serve or have served in the military.  The human resources division will identify staff members who are veterans, and those employees will be recognized with a special badge and a free lunch on Veterans Day.  

The JFL veteran honor program was first discussed during a meeting of JFL’s Patient Experience Improvement team, and offered by JFL’s chief financial officer, Tim Lessing, who worked with a similar program at a previous hospital.  “Our service men and women have fought and given their lives for us to enjoy the freedoms we have today, and they still continue to do that daily,” said Lessing.  “This is just a small token that we can give to show just how much we appreciate their service.”

The second phase of the veteran honor program will provide a special tribute to honor those veterans recently deceased at the hospital.  It is expected to be rolled out by June of this year.

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