The V.I. Government Employee Retirement System may deduct the wrong amount this month from members who have personal loans through GERS, the agency announced this week, asking loan holders to come in and pay the difference to remain current on their loans.
Automatic electronic deductions for refinanced, new loans or loan payoffs begun since March 12 are affected by a file transmission error and GERS will be unable to make an electronic deduction for the April 5 payment, the agency said in a statement. Those who refinanced their loan will see their old deduction amount on their check stub and should come in and pay the difference, GERS said.
People with new loans will not see a deduction on their pay stub and should come in and make the entire payment.
Refunds will be issued to those who have paid off loans but find their deductions have not stopped, GERS said.
Those who need to are asked to come in and make a payment by April 13 to avoid a late charge. GERS accepts checks or money orders.
GERS began sending out checks March 29 to members who applied for a loan or refund on or after March 12. This delay is a result of an additional validation process put in place for the first batch of checks in order to ensure the accuracy of the new loan system, according to GERS.
GERS members with questions should call the GERS offices at 776-7703 or 718-5480 and ask for the loans or member services division.
