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Ferry Down Again: One Person Misses Flight

June 11, 2007 — The Cruz Bay to Charlotte Amalie ferry is down again, causing at least one person to miss a flight from Cyril E. King Airport on St. Thomas, said Public Services Commission Director Keithley Joseph. Joseph said he told the ferry companies last Wednesday they had to let the media know when ferry runs were canceled.
Transportation Services and its fellow ferry franchise holder, Varlack Ventures, posted a sign at the Cruz Bay ferry dock announcing that there are no downtown runs. “That's not enough," said Transportation Services Manager Kenrick Augustus on Monday. He said the companies erred in not getting the message out to the media so they could alert riders. Augustus promised to develop a media list so he could get the word out in a timely manner the next time there are problems. Augustus vows to do a better job of alerting the public.
Delrise Varlack at Varlack Ventures said that on Monday she made some radio announcements and called several taxi services so taxi drivers would know not to drop off passengers on the Charlotte Amalie waterfront. She agreed that additional members of the media should be contacted.
The companies have been plagued with problems this spring, the latest beginning last week, Augustus said. This time various problems, including engine replacements, put the ferries out of order.
Augustus expects the downtown ferry service to resume by the end of the week. Varlack said Varlack Ventures' ferries should be running again within the next week or so.
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